Yes, Whether casual users or subscribers users , you can batch convert files. Bulk upload support is the best browser Chrome, IE9+, Firefox etc.
We understand the concerns about your privacy. These are the steps we take to protect your files.
All files you upload are deleted automatically after 24 hours or after 10 downloads, whichever comes first.
In addition, you also have the option to delete the file instantly on our server after you have downloaded it.
There is no backup made of user files.
The contents of the files are not monitored without permission of the uploader. A manual review of all files is not possible anyway due to the high amount of files we process each day.
The download of your file can only be made via the unique, non guessable download URL you got from us.
You keep the copyright and ownership of the source file and the converted file.
We support so many source formats that there can be a lot of reasons why the conversion has failed. For example:
The source file is corrupt.
The source file has been encrypted with Digital Rights Management (DRM) of the owner.
Some codecs inside a file format container that is normally working can't be converted.
The converter does not recognize the source format at all.
If you have entered an URL (like http://www.example.tld/test.php) to submit us your file you want to convert, be sure to provide the direct link to the image/music/document file, not to the website itself. Right click on the link to the file inside of the website, try to copy the direct URL and paste it into one of our converter.
The download link you provided is not accessible by the converter. Possible reasons could be that the file is not available for direct download due to copyright issue or you need to login. You can then try to download the source file directly to computer and upload it from there to our converter.
If you feel this is an error, don't hesitate to write at supportoffice-converter.com. We are constantly trying to enhance our converter and need your input.
Free users can bulk delete conversion results. But Batch compression and Batch Download only registered users can use the function.
You find that you can not download the file, the system has automatically delete your files.
Our server inventory space is limited and can not be stored for long periods of your files. After you convert please download. Free user's files will be within 24 hours after the system will automatically be deleted. If you are a registered user files will be converted file, within 30 days will be automatically deleted.
Our service is completely free to use and you need not to register with us, but we offer premium services for users that need additional features.
You can cancel your premium service subscription anytime using Paypal:
Login to your PayPal account
Click on the "Profile" tab you find in the menu bar
Click on "My money"
Choose "My preapproved payments" by clicking on "Update"
You can now select the subscription you want to cancel
If you have any problems canceling your subscription with us, please let us know and we will take care of it.
If you do not find what you want in our Help Center for answers, do not hesitate to write at supportoffice-converter.com.